Second Ethics Blog

The ease with which it takes to Reply and Forward to e-mails can become a threat to business relationships. As supported by Case B. If everyone in the company finds out how the one employee feels about John, they will not only loose respect for him, but probably also look down on him. As for case A, this could compromise a business relationship between the client and the account representative, since they did not intend for anyone but the representative to see this private information. These two situations are the same in the fact that they both show the negative effects of Replying and Forwarding e-mails. There are a few risks involved with the ease of these procedures. The greatest that I can see is not educating employees on the functions of e-mail programs. Since not all e-mail programs have the reply option that sends the e-mail back to everyone who received it originally; employees who are not aware of this could do something similar to that in Case B. I think one key step that companies could take is to educate there employees in the system's and software in which they will be using. That way these mistakes don’t happen. As for protecting private e-mails...if a company receives a lot of client e-mails I believe they should have a department set up strictly for receiving and responding to client e-mails. The client’s e-mails should have no need to breech that department, which would keep them private.